Where is my order?
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Use the tracking link in your order confirmation email. If tracking has not updated yet, allow the carrier extra time after the label is created.
When will my order ship?
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Most orders move into fulfillment after payment is confirmed. Delivery timing depends on product availability, carrier pickup, and destination.
How do I start a return or exchange?
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Contact the shop with your order number and the item you want to return or exchange. The team will confirm eligibility and next steps.
How do warranties work?
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Warranty coverage is set by the product manufacturer. Keep your order number and product photos ready so the team can help route your claim.
How do I choose the right size?
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Check the product size guide first. If you are between sizes or buying performance gear, contact us before ordering so we can help with fit.
Can I pick up in store?
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If in-store pickup is available for your order, wait for the ready-for-pickup confirmation before visiting the shop.
